TechStellar Consulting

1. Personal Information: Personal Information refers to any data that can be used to identify an individual. This includes, but is not limited to, names, phone numbers, email addresses, biometric data, and location details. We are committed to maintaining the confidentiality and privacy of our customer databases. We do not sell, trade, or share user information with third parties for advertising or solicitation purposes.

2. What We Collect: We may collect information in the following ways:

• Information Provided by User: Certain data may be provided voluntarily by users when accessing our services.

• Information Automatically Collected: Data is automatically collected based on features enabled by your IT Administrator. This may include:

  • Device hardware and software details

  • Installed applications

  • Location data

  • App usage statistics

  • Call logs

  • SIM card details

  • Battery, Wi-Fi, and device settings

  • Usage and network logs

  • Image and video information (if applicable to service functionality)

3. Image Collection & Usage: Our applications may collect user images for various purposes such as profile pictures or content submission. These images are stored securely and are not shared with third parties. Images may also be used during remote sessions to provide technical support but are not permanently stored.

4. Permissions Required: Permissions required for our applications depend on features enabled by your IT Administrator. These may include:

• Storage access

• Notification permissions

• Wi-Fi state

• Location tracking

• App usage monitoring

• System settings adjustments

5. How We Use Your Information: The data collected is primarily used for ensuring device compliance with organization policies. Some key uses include:

• Enforcing security policies

• Geo-fencing (restricting access based on location)

• Remote troubleshooting and technical support

• Monitoring compliance with IT policies

6. Security Measures: We implement strong security measures to protect your data, including:

• End-to-end encryption during data transmission and storage

• Secure access controls

• Regular audits and compliance checks

7. Data Disclosure: Your organization’s IT Administrator has access to data collected through our services. Sensitive information is encrypted and is only accessible to authorized personnel.

8. Your Rights Under GDPR & Other Privacy Laws: Users have rights regarding their personal data, including:

• The right to access, correct, or delete personal data

• The right to restrict processing of personal data

• The right to request data portability

• The right to withdraw consent at any time

To exercise these rights, please contact your IT Administrator or reach out to our support team.

9. Changes to This Privacy Policy: We may update this policy from time to time. Users are encouraged to review it periodically. Continued use of our services after any updates signifies acceptance of the revised terms.

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